All reviews of Rent A Boat Amsterdam

Featured feedback about Canal boat Ondine

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How likely is it that you will recommend us to family, friends or colleagues?
Das Boot bietet ein wunderschönes Ambiente; gemütlich, stilvoll, historisch. Der Skipper hat sich sehr gut in unserer Familienrunde verhalten; freundlich, humorvoll, verbindlich aber nicht aufdringlich. Die Hostess war ebenfalls sehr aufmerksam, freundlich und dezent.
How do you rate the booking process prior to the boat trip?
10
How do you rate the service on board?
10
How do you rate the quality of the catering and / or drinks? (only if applicable)
10
Average Grade
9.2

May 11, 2015
User review profile
Ms. Steiner
It was fantastic. Very friendly driver.
10
Grade
10
Reservations
10
Service
10
Catering

May 10, 2015
User review profile
Edmund Grimes
The trip was perfect, the captain was very nice and accommodating. He made the trip very special and provided refreshments. We were the envy of every passer by at being in such a beautiful vessel! We also received pictures of us in the boat which was an extra special touch!
10
Grade
10
Reservations
10
Service
10
Catering

May 04, 2015
User review profile
Alessandro Coppo
The experience would have been close to perfect if it were not for a significant problem we had on the boat. My 9 year old daughter hurt herself with a piece of glass, probably a left over from a broken glass or bottle that was on the seat bench in the rear part of the boat. It cut through her jeans and caused quite significant bleeding. Nothing too serious fortunately, but still unpleasant. There was nothing to disinfect on the boat (the emergency kit missed that). Staff on the boat was very polite and did all they could to help in this unfortunate situation, providing what needed with a couple of phone calls in 10 minutes. All was good after 15 minutes a bit hectic and the rest of the cruise was great and everyone enjoyed it. Still... that piece of glass should clearly not have been there.
6
Grade
6
Reservations
9
Service
9
Catering

May 04, 2015
User review profile
mevrouw Rubio
We are very satisfied with the service, everything was perfectly arranged and on time. The crew was very nice and friendly and the boat is in very good conditions (we were a bit afraid due to the age of the boat). Everything was great and we will recommend your company.
10
Grade
10
Reservations
10
Service
10
Catering

May 04, 2015
User review profile
Anonymous
Great experience, great captain, beautiful boat, very nice route - couldn´t have been better
10
Grade
10
Reservations
10
Service
10
Catering

May 03, 2015
User review profile
Marjolein WIttenberg
Easy to rent and easy website, quick reply.
9
Grade
9
Reservations
10
Service

May 03, 2015
User review profile
Anonymous
First class service with very sympathic Captain and smiling crew The best Way to discover Amsterdam
10
Grade

April 28, 2015
User review profile
mevrouw Aziz
Everything was great except the pick-up point its was not very central and we wasted time going there and back.
8
Grade
10
Reservations
8
Service
8
Catering

April 28, 2015
User review profile
Anonymous
Amazing ride amazing experience. Kings day was awesome and our skipper was perfect. Thank you
10
Grade
10
Reservations
9
Service
8
Catering

April 27, 2015
User review profile
Mr. Lyngøy
Great service, very nice boat and fantastic atmosphere even though it was raining
8
Grade
7
Reservations
9
Service
8
Catering

April 27, 2015
User review profile
Panos Arvanitis
Really well organized and the captain was really nice.
10
Grade
8
Reservations
10
Service
10
Catering

April 26, 2015
User review profile
Sophie Hayward
A great experience and Frans looked after us fantastically- thank you!
10
Grade
10
Reservations
10
Service
10
Catering

April 21, 2015
User review profile
Daniel Bacho
Amazing experienece. The best way to see Amdam.
10
Grade
4
Reservations
9
Service

April 16, 2015
User review profile
Paolo
Wonderful trip
10
Grade
7
Reservations
10
Service

April 15, 2015
User review profile
Anonymous
Fantastic boat, great captain and service on board, deliscious food
10
Grade
10
Reservations
10
Service
10
Catering

April 09, 2015
User review profile
Ms. Gracy
we have used rent a boat amsterdam before and they are always reliable
10
Grade
10
Reservations
10
Service
10
Catering

April 08, 2015
User review profile
Anonymous
Very good
10
Grade
10
Reservations
10
Service

April 07, 2015
User review profile
Anonymous
The cruise was a bit on the expensive side, therefore less than 10 stars.
7
Grade
6
Reservations
9
Service
9
Catering

April 07, 2015
User review profile
Sarah Whitaker
Excellent service - on time and great skipper
9
Grade
9
Reservations
9
Service
9
Catering

April 06, 2015
User review profile
Sabina
Nice but very slow and impossible to park and have a walk
7
Grade
10
Reservations

April 05, 2015
User review profile
ERNESTO REYES
Excellent Boat and Service
9
Grade
8
Reservations
10
Service
9
Catering

March 31, 2015
User review profile
Anneli Godman
A fantastic Experience!
10
Grade
10
Reservations
10
Service
10
Catering

March 25, 2015
User review profile
Alexej Huebert
very easy and compfortale process of booking. Nicole answered questions before I raised them.
10
Grade
10
Reservations
10
Service
10
Catering

March 24, 2015
User review profile
Anonymous
Good service and a nice boat!
8
Grade
6
Reservations
9
Service
8
Catering

March 18, 2015
User review profile
heer Weber
We had a very good time on board. with a very good and captain and waitress. We had lots of fun!!!
9
Grade
7
Reservations
8
Service
8
Catering

March 09, 2015
User review profile
Martin Samberger
Very pleasant trip, super friendly staff!!! Highlight of our weekend in Amsterdam!
10
Grade
9
Reservations
10
Service
9
Catering

March 09, 2015
User review profile
Anonymous
MokumBoot was a great experience for us. Super friendly and helpful staff, very well organized, boats were in good condition with comfortable cushions. We'll definitely rent from them again.
10
Grade
5
Reservations
10
Service

February 22, 2015
User review profile
Anonymous
Excellent welcome, very friendly captain and waitress, lovely boat in perfect condition.
10
Grade
10
Reservations
10
Service
10
Catering

February 17, 2015
User review profile
Joshua Hoffman
I thought it would be a great idea to take my wife on a surprise dinner cruise for Valentine's day. She is a picky eater and so it was very important to me to find a boat that serve the right meal. Despite all their assurances, our Valentine's dinner cruise on the Admiraal Heijn was pretty much ruined by their handling of the meal. When I first contacted for a booking I was very clear upfront about my requirements for the special Valentine's dinner I wanted to have with my wife and that she is a picky eater. They reccomended a local Italian restaurant to prepare the food. I checked the restaurant out and it looked great. Being that my wife's favorite food is spaghetti, this looked perfect. I should have known it was too good to be true. I was clear in my emails that I required approval over the exact menu to be served. I provided specific details on the meal to be prepared and I checked back multiple times to ensure the meal was confirmed. Each time I was told each time that all was in order. However, once they had us in the boat, all previously arranged requirements were ignored. Instead of serving us the prearranged meal from the Italian restaurant I had agreed to, they served us food from some boat catering company who clearly does not specialize in Italian food. Our meal was wrong in every detail. Wrong dishes, wrong sides, etc. Not one detail as ordered was correct! How they think it is OK to agree to a specific meal from a specific restaurant and then serve something completely different and from a completely different source is beyond me.
1
Grade
1
Reservations
1
Service
1
Catering